Can I be refused usage of a no-expiration coupon at the business that offered it?
3 attorney answers
Florida Statute sec. 817.41 allows you to sue for false advertisement. This would include coupons advertising a lower price that is not honored. I would figure your damages to total the savings times the number of oil changes you would normally have done over the course of the advertisement term. The statute provides for an award of attorney's fees and costs to you if you prevail. The viability of your case would depend upon the circumstances of your receipt of the coupon as well as the actual language in the coupon. However, given the financial impact COVID-19 has had on prices as well as people's ability to pay for things, if the coupon was issued by a small business and it is clearly not a bait and switch situation, you would demonstrate good character by not trying to ring a life-time discount out of the business.
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This is not an employment law question -- it is a consumer law question.
The advice provided by the author are general legal observations and based solely on the question provided. Any change to the facts very likely changes the answer. The author is licensed only in 3 states and defers to any conflicting opinion from an attorney licensed in the jurisdiction if the author is not licensed in that jurisdiction.
There are rights against unfair business practices, as well as forcing a business to respect offers they’ve previously printed. There’s several cases I could cite where the courts have upheld company offers. But for that kindof financial damage, you’re likely not going to have any recourse worth pursuing. You have a right to speak the truth, and can certainly give a review explaining what happened. But short of suing a company and spending thousands on legal fees, all to potentially save $13, you’re likely just going to need to take the loss.